Return Policy

Thank you for shopping at Movita Online Store

If you are not entirely satisfied with your purchase, we’re here to help.

Defective products or products damaged during shipping

In case you receive a damaged or defective product please notify us immediately. These products are elegible for exchange or refund within 30 days of the original purchase of the product.

Any other reason

For reasons other than defective or damaged products, we accept returns under the following conditions

  • The product was purchased in the last 21 days
  • The product must be in its original packaging
  • The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

To initiate a return or exchange, please contact us and we will provide instructions. Have your order number ready. This is available in the email confirmation you received at time of purchase

  • By email:
  • By phone number: 323.490.7277

Once your return is authorized, you will receive instructions to execute your return.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Influencer Mall.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: